HSBC Operations, Services and Technology (HOST)
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking an experienced professional to join our team.
In this role, you will:
To perform accurate and efficient counter service duties and to offer a high standard of courteous service to customers.
To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service.
To establish and keep good relationship with valuable customers by providing one-stop customer services.
Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.
Close liaison with colleagues from other lines of business, business segments, products and services.
To cross support other OPS team if necessary.
To be successful in the role, you should meet the following requirements:
Bachelor degree or above (recognized by the state)
Good understanding of local rules and regulations and internal guidelines
Strong sense of responsibility
Good communication skills
Good written & spoken English and Mandarin
Be able to work under pressure
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /BS|WX|51|ZP|LP
Issued by HSBC Bank (China) Company Limited
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汇丰控股有限公司在伦敦、香港、纽约和百慕大证券交易所上市，股东约 194,000 名，遍布全球 130个国家和地区。