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Wholesale Customer Service Assistant HSBC China(汇丰银行(中国)有限公司无锡分行,HOST)

专业标签:

HSBC Operations, Services and Technology (HOST)



HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.



We are currently seeking an experienced professional to join our team.



In this role, you will:​​​ ​

​​​​​​

To perform accurate and efficient counter service duties and to offer a high standard of courteous service to customers.
To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service.
To establish and keep good relationship with valuable customers by providing one-stop customer services.
Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.
Close liaison with colleagues from other lines of business, business segments, products and services.

To cross support other OPS team if necessary.

To be successful in the role, you should meet the following requirements:​​​​​​​​​​​​​​​​​​​



​Bachelor degree or above (recognized by the state)
Good understanding of local rules and regulations and internal guidelines
Strong sense of responsibility
Good communication skills
Good written & spoken English and Mandarin
Be able to work under pressure



You’ll achieve more when you join HSBC.

ww***.cn[点击查看]



HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /BS|WX|51|ZP|LP





Issued by HSBC Bank (China) Company Limited

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汇丰是具有全球规模的金融服务机构。我们通过三大环球业务:财富管理及个人银行、工商金融、环球银行及资本市场,为超过4,000万名客户提供服务。我们的业务网络遍及欧洲、亚洲、中东及非洲、北美和拉美,覆盖全球64个国家和地区。

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