• 所属行业:金融业(投资/保险/证券/银行/基金)
  • 企业规模:1000人以上
  • 企业性质:外企独资

Contact Center Service and Sales International Banking Cen..(汇丰银行(中国)有限公司,零售银行及财富管理业务部)

  • 工作地点:上海
  • 有效日期:2018年07月11日 至 2018年08月10日
  • 招聘人数:3 人
  • 职位性质:全职

Contact Center Service and Sales International Banking Cen.. 职位描述:

Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Responsible for the smooth transfer of account/relationship from other/to Group Offices
Monitoring the Inbound/Outbound cross border referral process and ensure service levels
Handling cross-border enquiries via phone or internet / email
Collecting feedback from branches and overseas IBCs to improve cross-border service
Controlling the quality of HSBC International Personal Banking (HIPB) MI
Supporting IBC Manager on relevant cross-border projects
Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

To be successful in the role, you should meet the following requirements:

• Bachelor degree holder
• Good communication skills
• Good awareness for responsibility and understanding for Retail Banking & Wealth Management products / services
• Good spoken & written English and Mandarin
• Well organized and detail oriented
• Nice personality

You’ll achieve more when you join HSBC.


HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCHXI/ELI/*

Issued by HSBC Bank (China) Company Limited 


职位名称 工作地点 职位类型 发布日期 所属机构
Mobile Sales Force Branch Fulfillment Assistant Retail Ban.. 上海 全职 7月17日 汇丰银行(中国)有限公司上海分行
Mobile Sales Force Support Officer Retail Banking and Weal.. 上海 全职 7月17日 汇丰银行(中国)有限公司上海分行
Trade Middle Office Assistant Shanghai HSBC China 上海 全职 7月17日 汇丰银行(中国)有限公司
Trade Middle Office Associate Shenzhen HSBC China (Pearl R.. 深圳 全职 7月17日 深圳分行
Assistant Payment Services Qingdao Operations HSBC China 青岛 全职 7月16日 汇丰银行(中国)有限公司青岛分行
Cheque Processing Assistant Operations Shanghai HSBC China 上海 全职 7月12日 汇丰银行(中国)有限公司上海分行
Banking Operations Assistant Shanghai HSBC China 上海 全职 7月12日 汇丰银行(中国)有限公司上海分行
RBWM Banking Operations Assistant Shanghai HSBC China 上海 全职 7月12日 汇丰银行(中国)有限公司上海分行
CMB/GB Banking Operations Assistant Shanghai HSBC China 上海 全职 7月12日 汇丰银行(中国)有限公司上海分行
信用卡销售拓展主任 上海 全职 7月12日 汇丰银行(中国)有限公司上海分行
客户服务专员/助理 佛山 全职 7月12日 广州分行





汇丰是在内地投资最多的外资银行之一,在投资自身发展的同时,也入股内地中资金融机构,包括交通银行。 汇丰中国目前拥有超过6000名员工,其中约99%是本地人才,是内地网点最多、地域覆盖最广的外资银行。




Stonewall全球职场平等指数: 2014年:职场平等及多元化十佳公司

优信咨询全球理想雇主50强: 2015年:在商科学生评选中名列第29位



China HR: 2015 最佳雇主评比,金融银行第13位
大街网: 2015年度非常雇主Top30
2016年度非常雇主 Top30

任仕达: 2017 最佳外资银行雇主
《金融亚洲》最佳银行: 2017年中国最佳外资银行
《亚洲货币》最佳银行: 2017年中国最佳国际银行